First Bank Customer Care Number, Live Chat And Emails

first bank customer care

In this post we are going to show you how you can contact First bank customer care easily and quickly whenever you need their services. We will show you First bank customer care number, email address, social media contacts and how to chat with them live.

First bank is the oldest bank in Nigeria today. They are one of the first generation banks in the country that has remain relevant today. They are also one of the largest banks in Africa as they boast of vast array of bank network.

First bank’s consistency and growth has been due largely to their innovations and dedication towards delivering technology based services. They have amassed a large number of loyal and dedicated customers over the years which means they will need a very effective customer care services over several channels to serve the adequately.

And First bank has not disappointed as they put in place various means to communicate with their customer care representatives. You can log your complaints and enquiry right from the comfort of your home.

First Bank Customer Care Contact Details

This table shows all the contact details of First Bank customer care
Contact MethodContact Details
Phone Number+2341 9052326
+234 1 90520000
+234708 062 5000
+234 1 448 5500
Live chatFirst Bank Live
Facebook firstbankofnigeria

First Bank Customer Care Phone Number

First bank provides some helplines/phone numbers through which their customers can reach their customer care representatives. The numbers are listed below;

  • +2341 9052326
  • +234 1 90520000
  • +234 700 FIRST CONTACT (+234 700 34778 2668228)
  • +234708 062 5000
  • +234 1 448 5500

First bank customer care helplines are not toll-free. You will be charged at your normal network rate whenever you called them so make sure your phone have enough airtime before calling them as your wait time will depend on the number of customers on queue.

First Bank Customer Care Email

You can also contact First bank customer care through their email address. Just send your complaints or enquiries to the email address below and they will get back to you within 24 hours.

First Bank customer Care Email:

You can also visit the contact page on First bank website and fill the form there correctly. You will get an email response from there within few hours.

Don’t forget to put all relevant information that will facilitate effective and quick resolution of your issue. If you do this correctly, you’ll be able to receive the support you need via email in no time.

First Bank Customer Care Live Chat

Like most technology driven banks in Nigeria, First bank also provides the opportunity to reach their customer care representatives through a live chat and believe me when I say this is one of the fastest means to creach them.

To contact First bank through the live chat, just visit their contact page and click on Live chat. This can be found at the left corner of the screen. Fill in the form correctly and click submit. Note that your wait time is dependent on the numbers of customers in queue before you but be rest assured that its relatively a fast process and also cost effective as you wont be using your airtime.

First Bank WhatsApp Phone Number

First Bank doesn’t currently provide a means for customers to receive help via Whatsapp at the moment. If they do introduce this in the near future, we will let you know.

First Bank Facebook Contact

You can also contact First bank on Facebook. To receive help via Facebook send all your complaints and enquiries through the Facebook page of First Bank Nigeria slated below;

First Bank Facebook Contact:

First Bank Twitter Handle

First bank also allow contact through their Twitter handle. To get assistance via Twitter send your message to the official Twitter handle of First bank below;

First Bank Twitter Handle: @FirstBankngr

First Bank Customer Care Instagram Page

You can also reach First bank on Instagram through their Instagram page. Just hit them with a DM and wait for their response.

First Bank Instagram Page:

List Of Support/Services You Can Get From First Bank Customer Care

  • Information on First Bank products and services.
  • Account balance enquiry
  • Card transaction issues
  • ATM card block request
  • Online banking enquiries
  • Online banking password reset
  • Stop cheque instruction
  • Card PIN re-issue request
  • Statement of account request
  • All complaints spanning across all First Bank products and services.

Have you ever contacted First bank customer care? If yes share your experience with us in the comment box below so we can know how your issue was resolved.

You can also check for all First bank sort code and First bank swift code by following the link to the respective posts.

Other Banks Customer Care Details You Need To See

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Union Bank Customer Care Contact Details

FCMB Customer Care Contact Details


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