We are going to be talking about UBA customer care in this post. We will show you how can easily contact UBA and we are going to be listing all their contact details: phone numbers, emails, social media contacts and how to chat with them live.
United Bank for Africa popularly known as UBA is one of the most consistent and advance in Nigeria. They are one of the first generation banks till they merged with Standard trust bank during the re-capitalization reforms of the country’s banking sector.
UBA has a large network of branches across Africa and beyond and also many customers whose need and enquiries need to be serviced effectively through a robust and dynamic customer care service.
To adequately satisfy and keep their customers happy, UBA has provided a wide array of means whereby you can reach their customer care representatives across various channel of communications in a fast and effective manner without leaving the comfort of your home or office.
UBA Customer Care Contact DetailsThis table shows all the contact details of UBA customer care
|Contact Method||Contact Details|
+234 7002255 822
+234 1 280 8822
|Live chat||UBA Live|
UBA Customer Care Phone Numbers
You can contact UBA customer care through any of their helplines as those lines are always available. Just dial any of the phone numbers listed below and express your complaints. The following are UBA customer care numbers:
- +234 7002255 822
- +234 1 280 8822
Please note that these numbers are not toll-free therefore you will be charge at the normal call rate of your network whenever you call them. Make sure you have sufficient airtime on your phone before calling them as your wait time will be determine by the number of other customers on the queue ahead of you.
But you can be rest assured that you will definitely get the support you seek if you dial any of those numbers.
UBA Customer Care Live Chat
UBA offers the opportunity to reach their customer care representative through a live chat and I think this is the quickest way to get help and get your issue resolved. One of the best ways to get quick help is via the live chat.
To contact UBA via live chat just follow the steps outlined below;
- Go to the live chat portal
- Fill in your full name, email address, phone number and click on submit.
- After clicking on submit, a customer care representative will join you then you can lay your complaint so as to get the deserved help.
Alternatively, you can use the UBA live video chat to speak face to face with a customer care representative who are always online to help you. To use the UBA live video chat, follow the steps outlined below;
- Go to the UBA customer service page
- Locate and click on the video chat icon.
- Enter your full name, phone number, email and click on continue. You will then be connected to a customer care representative.
UBA Customer Care Email Address
You can also contact UBA customer care through their email address. You can attach any file with the email to buttress your point.To contact UBA via email just send to the email address below;
UBA Customer Care Email Address: firstname.lastname@example.org
UBA Customer Care WhatsApp Contact
UBA has launched a Whatsapp bot named Leo. You can contact leo on WhatsApp to help you with some transactions.
UBA Customer Care WhatsApp Number: +234903002455
UBA customer care WhatsApp bot Leo, can help you complete the following transactions:
- Bank Transfer
- Airtime Top-up
- Balance enquiry
- Bills Payment
- PIN management
- Customer care access
See the video below to see how you can engage Leo
UBA Customer Care Facebook Contact
You can contact UBA on Facebook. Just drop your request or complaint as message on UBA official Facebook page and be sure a customer care representative will respond to you in no time. Below is the Facebook page url of UBA.
UBA Customer Care Facebook Page: Facebook.com/ubagroup
UBA Customer Care Twitter Contact
If you prefer to use Twitter then you are also covered as you can contact UBA via their Twitter handle listed below.
UBA Customer Care Twitter Handle: twitter.com/ubacares.
List Of Support/Services You Can Get From UBA Customer Care
- Information on UBA products and services.
- Account balance enquiry
- Card transaction issues
- ATM card block request
- Online banking enquiries
- Online banking password reset
- Stop cheque instruction
- Card PIN re-issue request
- Statement of account request
- All complaints spanning across all UBA products and services.
Have you ever contacted UBA customer care via Leo their WhatsApp bot, or use their video chat? If yes or you have any previous experience with UBA customer care, let us know how about your experience in the comment section below.