Zenith Bank Customer Care Contact|How To Contact Zenith Bank

zenith bank customer care

In this post we will be talking about the fastest and the easiest way to contact Zenith bank customer care. We will show you all the contact details of Zenith bank customer care as well as their social media handles.

Zenith bank is one of the biggest banks in Nigeria and they have also been at the fore-front of innovations and technology in the banking sector of the country. They have made access to their customer care services very easy and fast. You can contact them and get your issues resolved right from the comfort of your home.

Zenith Bank Customer Care Contact Details

This table shows all the contact details of Zenith Bank customer care
Contact MethodContact Details
Phone Number234-1-2787000 234-1-2927000 234-1-4647000
0700ZENITHBANK
Live chatZenith Bank Live
Emailzenithdirect@zenithbank.com
customerservice@zenithbank.com
cardservices@zenithbank.com
FacebookZenithBank
Twitter@ZenithBank

Zenith Bank Customer Care Phone Numbers

Zenith bank has provided several helplines to call if you need the help of their customer care and the number you will call depends on the exact issue you are facing.

The Zenith bank helplines and the issues they address are listed below;

  • For General Enquiries:
    0700ZENITHBANK, 234-1-2787000, 234-1-2927000, 234-1-4647000,
  • For Account Opening:
    For questions about your current/savings/fixed deposit account or all other accounts call the following numbers:
    +234-1-2787000, 2927000, 4647000, 0700ZENITHBANK
  • For Internet Banking:
    For questions about your Internet banking account, call the following numbers:
    234-1-2787000, 2788000
  • For Card Services:
    For questions about your Card (MasterCard, Vpay, VisaCard and any other type of card) call the following numbers:
    234-01- 2781740, 2782273
    Hotline: 0700 ZENITHBANK
  • Corporate Internet Banking
    For questions about Corporate Internet Banking call the following numbers:
    234-1-2781543, 2782734, 2784056, 2781588, 2781555, 2781568, 2787000
  •  E-Business:
    For questions about e-products and services call the following numbers:
    234-1-2787000, 2927000, 4647000, 0700ZENITHBANK

Please make sure that when you call, you call the exact phone number dedicated to your specific issues so as to receive quick support.

Calls to these helplines are charged at the normal network rate as these lines are not toll-free. In other words, you have to pay for every minute you spend on the calls.

Zenith Bank Customer Care Email Address

Just like the Zenith bank customer care helplines, Zenith bank has also provided some email addresses for a specific kind of problems or issues you may encounter. Below are the email addresses and the specific kind of issues they they are use for;

  • For General Enquiries
    zenithdirect@zenithbank.com
  • For Account Opening
    For questions about your current/savings/fixed deposit account or all other accounts:
    customerservice@zenithbank.com
  • For Internet Banking
    For questions about your Internet banking account send your email to
    zenithdirect@zenithbank.com
  • For Card Services
    For questions about your Card (MasterCard, Vpay, VisaCard and any other type of card) email:
    cardservices@zenithbank.com
  • For Corporate Internet Banking
    For questions about Corporate Internet Banking email:
    eproductsupport@zenithbank.com
  • For E-Business
    For questions about e-products and services
    ebusiness@zenithbank.com

Please note that for quick response and timely resolution of your issues, make sure you forward your complaints, inquiries or requests to the right email channel.

Zenith Bank Customer Care Live Chat

To chat with a Zenith Bank customer care representative, visit the official website of Zenith bank and click on the chat button at the bottom-right corner of the screen.

The Zenith Bank customer care live chat may likely be the fastest means to reach Zenith bank as a customer care representative will be online most of the time to attend to your issues.

Zenith Bank Customer Care Facebook Contact

You can chat with a Zenith bank customer service representative on Facebook by going to their Facebook page below;

Zenith Bank Facebook: facebook.com/Zenithbank/

Zenith Bank Customer Care Twitter Contact

You can also reach a Zenith bank customer care representative through their Twitter handle below:

Zenith Bank Twitter Handle:  @ZenithBank

Zenith Bank Whatsapp number

Although many people do ask for the WhatsApp number of Zenith bank customer care, please note that they do not reach their customers through WhatsApp for now. If they do provide a WhatsApp number in the future we will be the first to let you know.

List Of Support/Services You Can Get From Zenith Bank Customer Care

  • Information on Zenith Bank products and services.
  • Account balance enquiry
  • Card transaction issues
  • ATM card block request
  • Online banking enquiries
  • Online banking password reset
  • Stop cheque instruction
  • Card PIN re-issue request
  • Dormant account reactivation
  • Account reactivation
  • General Account issues
  • Cheque book request
  • Statement of account request
  • All complaints spanning across all Zenith Bank products and services.

If you have any previous experience with Zenith bank customer care, let us know how your was issue resolved in the comment section below.

You can also check for all Zenith bank sort code and Zenith bank swift by following the link to the respective posts.

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