GTB Customer Care Contact|How To Contact GTB Customer Care

GTB customer care

In this post we are going to show you GTB customer care details, how to contact GTB customer care, their email, WhatsApp, Twitter and Facebook accounts.

Have you ever been in any situation where you have to urgently contact GTB customer care to help you resolve an issue? Have you been wondering what is the fastest means to reach Guaranty Trust Bank customer care without having to go to the bank? Then you are not alone as there are many situations that can arise that will make you urgently in need of the contact details of GT bank customer care.

A few weeks ago I read online the story of a lady who entered a “one-chance bus”. After the lady was released from the bus, all the money in her account was withdrawn by the culprits because they have seized her GTB ATM card from her and forced her to divulge her PIN.

The first thing that came to my mind was that if the lady have access to GT bank customer care she would have blocked her ATM card immediately thereby saving her from the loss.

There are some many services and transactions you can carryout through the GTB customer care. I will be giving a detailed guide in this post on how you can maximize the use of GTB customer care services.

GTB Customer Care Contact Details

Contact MethodContact Details
Phone Number+234700482666328
+23414480000
+234 802 900 2900
+234 803 900 3900
Live chathttps://www.gtbank.com/live-chat
Emailcomplaints@gtbank.com
enquiries@gtbank.com
Facebookfacebook.com/gtbbank
Twittertwitter.com/gtbank_help
This table shows all the contact details of GTB customer care

GTB Customer Care Contact Phone Numbers

GT bank has made reaching their customer care very easy, in fact it is as easy as picking up your phone and calling them right now. GT bank calls their customer care phone number GT Connect. You can reach them on  the GT connect phone numbers listed below:

  • GT connect phone number 1: +234700482666328
  • GT connect phone number 2: +23414480000
  • GT connect phone number 3: +234 802 900 2900
  • GT connect phone number 4: +234 803 900 3900

Please note that you will be charge by your network at the regular call rate whenever you call GT connect. The only problem you may encounter contacting GT with this medium is that you might spend several minutes before it gets to your turn, which means you might use lot of airtime to resolve your issue.

Also note that Immediately you dial any of the above numbers, if you have your internet banking or mobile banking login details press 1 and follow the voice prompt.

But if you are a customer without login details, just press 2 and then follow the command prompt.

GTB Customer Care Live Chat

GT bank customer care online live chat is one of  the most preferable way to reach GTB customer care as you get your issues resolved immediately without spending a fortune on airtime.

To get live support from a customer care representative, just visit GTBank live chat center. for the live chat or visit the help center and click on the live support .

Once you entered the live chat, you’ll see a message indicating your position on the queue. This means the number of people they will attend to before it get to your turn. So depending on the number of customers on queue, you might have to wait a bit.

The average wait time for GTB live chat is between 5-20 minutes.

GTBank email Address for complaints

You can also contact GTB through their email addresses. The average response time when you contact GT bank through email is between 12 – 24 hours. So if you need an urgent response you might want to try other means of communication.

Guaranty Trust Bank bank provides 2 email addresses through which you can either make inquiries or send complaints.

Email for complaints: complaints@gtbank.com

Email for enquiries: enquiries@gtbank.com

GTB Customer Care Facebook Contact

Because GT bank is a technology driven bank, they have also enabled contact to their customer care through some social media platform. You can chat with a customer service representative on Facebook by going to their Facebook page below;

GTB Facebook: facebook.com/gtbbank

GTB Customer Care Twitter Contact

You can also reach a GTB customer care representative through their Twitter handle below:

GTB Twitter: twitter.com/gtbank_help

GTBank Whatsapp number

Presently, GTB has not provided a WhatsApp number to reach them. If they do provide a WhatsApp number in the future we will let you know.

List Of Support/Services You Can Get From GTB customer care?

  • Information on all GTBank products and services.
  • Account balance enquiry and summary
  • Online banking enquiries.
  • ATM card block request.
  • Card transaction issues.
  • Card PIN re-issue request.
  • Statement of account request.
  • Reactivation of Dormant account
  • All complaints spanning across all GTBank products and services.
  • Check related transactions, including approval or invalidation of signed checks.
  • Cheque book request.
  • 737 Mobile Code.
  • Enquiries for Non Resident Nigerian Services.
  • Bill Payment.
  • Funds Transfer.
  • Dispense Error.
  • Account balance enquiry.

Do you have any experience with GTB customer care? How was your issue resolved? Kindly let us know in the comment section below.

You can also check for all GT bank sort code and GT bank swift by following the link to the respective posts.

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