Union bank Nigeria is one of the oldest banks in Nigeria and they belong to the 1st generation class of banks. Formerly known as Barclays banks, Union bank has grown a massive network of branches over the years and developed a strong base of dedicated and loyal customers.
Any bank that is as big as Union bank Nigeria and has grown to have millions customers should developed effective communication channels whereby its customers that can reach their customer care and get issues resolved as fast as possible.
Union bank has not failed in this regard as they have availed their customers with various means to reach their customer service representatives which includes customer care phone number, email, social media pages like Facebook, Twitter, WhatsApp and a means to chat with them live online.
Union Bank Customer Care Contact Details
This table shows all the contact details of Union Bank customer careContact Method | Contact Details |
---|---|
Phone Number | +234-1-2716816 07007007000 |
Live chat | Union Bank Live |
customerservice@unionbankng.com | |
UnionBanking | |
@unionbank_ng | |
09070070001 |
Union Bank Customer Care Phone Number
Union bank has provided helplines through which you can reach their customer care representatives. Just dial any of the numbers listed below and make your enquiry or lodge your complaints. The numbers are listed below:
- +234-1-2716816
- 07007007000
It is important to note that the helplines of Union bank customer care are not toll-free. You will be charged at the normal call rate of your network so make sure you load your phone with enough airtime as your wait time is dependent on the numbers of customer on the queue before you.
Union Bank Customer Care Email Address
If you prefer to use email then you are covered as you can get help from Union bank customer care via email. Just send an email to the email address below;
Union Bank Customer Care Email: customerservice@unionbankng.com
Alternatively, you can visit the Union bank feedback page on their website and fill the feedback form. Just make sure your emails and other details are input correctly and within few hours, you’ll receive an email from a customer care representative on how to resolve your issues.
Union Bank Customer Care Live Chat
Union bank provides a means to reach their customer care representatives via the live chat on their official website. To make use of the live chat option, kindly follow the steps outlined below
- Go to the official website of Union bank
- Click on “chat with us” at the bottom left corner of the site.
- Select your request type and enter your name, email, phone number and click on submit.
A customer representative will then join you in no time to help you resolve your issues. Just make sure you input your details correctly as wrong information may delay the resolution of your issues.
Union Bank Customer Care WhatsApp Number
You can also reach Union bank customer care via WhatsApp. All you just need to do is to add the official WhatsApp number of Union bank and send them a message. Their representative will reply you immediately. See their WhatsApp number below:
Union Bank Customer Care WhatsApp Number: 09070070001
Union Bank Customer Care Facebook Contact
If you are active on Facebook then you got nothing to worry about as Union bank customer representatives are active on Facebook also. Just like their page on Facebook and send them a message and they will reply you in no time.
Union Bank Customer Care Facebook Page: Facebook.com/Unionbankng/
Union Bank Customer Care Twitter Handle
Union bank also welcomes complaints and enquiries on their Twitter handle so if you are active on Twitter just send them a message on their official Twitter account and they will promptly respond.
Union Bank Customer Care Twitter Handle: Unionbank_ng.
List Of Support/Services You Can Get From Union Bank Customer Care
- Information on Union Bank products and services.
- Account balance request
- ATM Card re-issuance
- Card transaction issues
- ATM card blocking
- Online banking enquiries
- Online banking password reset
- Stop cheque instruction
- Card PIN re-issue request
- Dormant account reactivation
- Account reactivation
- General Account issues
- Cheque book request
- Statement of account request
- All complaints spanning across all Bank products and services.
If you have any experience with Union bank customer care, kindly let us know how about your experience in the comment section below. tell us whether you will give them a vote of confidence or not. Also tell us your favorite communication channel with them.
You can also check for all Union bank branch sort code and Union Bank SWIFT code by following the link to the respective posts.
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some one today transfered 1200 to me later i receive a DR alert of that same 1200 what is happening please check my account balance